How our support service works
Bliss can provide you and your team with strategic, creative and technical support, just a call or email away.
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Reactive Support
We will provide you with a ticketing system, so you can keep up to date with the progress of your requests.
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Proactive Support
Our friendly team will meet with you regularly to discuss performance, issues, opportunities and ongoing work.
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Digital Help and Advice
We’re always available for quick and informed advice to help your organisation use digital to achieve its purpose.
Our Support Service Includes
- Real-time updates on retainer usage
- Concise, easy-to-understand monthly reports
- Friendly communication throughout any projects
- Historical data on budget use always available
- Task queue showing priority & estimated completion date
Explore other services
At Bliss, we offer a range of design, development and marketing services to help realise your digital dreams. You can find out more about our specialities below.
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Strategy
Align your organisation’s goals to achievable actions with our strategy service and get a better understanding of how to grow your business digitally.
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Development
Want to improve your online presence? Our agile teams can rise to any digital challenges to develop innovative solutions.
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Design
Our design work ensures that your digital services aren’t just attractive, they will also work brilliantly for your users from day one.
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Marketing
Get your business in front of more of the right people with our full range of marketing activities, including SEO, Paid Marketing, Content, Social and Email.
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Drupal
We’ve specialised in Drupal websites and apps for over a decade thanks to their reliability, usability and flexibility.
Does your website require some support? Get in touch to see how we can help